Refund Policy

Effective Date:05 - August 2025

Website: www.najmatee.com

At Najmatee, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

We offer refunds under the following conditions:

• Your request is made within 7 days of the original purchase.
• The item was not delivered as described or contains defects/issues.
• You have attempted to resolve the issue with our support team.

Note: Not all products are eligible for refunds. Please check the product page for specific terms.

2. Requesting a Refund

To request a refund, please contact us at support@najmatee.com with the following details:

• Your order number
• The item purchased
• The reason for your refund request
• Any relevant screenshots or documentation

We aim to respond within 2–5 business days.

3. Processing Refunds

If your refund is approved:

• It will be processed back to your original method of payment.
• Refunds may take 5–10 business days to appear, depending on your bank or card provider.

4. Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank or credit card statement again.
2. Contact your payment provider—it may take time before your refund is officially posted.
3. If you've done all of the above and still have not received your refund, contact us at support@najmatee.com.

5. Changes to This Policy

Najmatee reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date.